Frequently asked questions

This scent is meticulously formulated with a 100% oil-based composition for a truly immersive experience.

OUR SCENT SYSTEMS CAN COVER FROM 50M3 TO 2000M3 PER SCENT MACHINE UNIT.

Absolutely – each ‘scent refill’ is a full ‘scent cartridge’ that enables you to change scents in seconds. Simply screw a new scent cartridge into your existing diffuser head.

No, our perfumes are exclusively designed to function in our diffusers and should not be employed for any other purposes.

Usually, it lasts for 1 month, contingent on usage.

Yes, our Discovery Pack is crafted to allow you to experience all of our current scent range!

Fully compatible with “IFRA” regulations, our wide scenting options do not include any health hazard materials or inflammable- combustible materials and are completely safe.

There is no cancellation fee. If you choose to cancel within 14 days of your purchase, your money will be refunded in full.

The installation fee is £100 if you are located in London, and £150 if you are located outside of London within the UK. (One-Off Charge)